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FAQ

HOW CAN I PAY FOR MY JEWELRY?

We accept all your major credit cards (i.e. VISA, MasterCard etc.) or PayPal.

IS YOUR SITE SAFE AND SECURE?

Good question. Our checkout page uses SSL, which ensures that all of your browsing and shopping data remains private.

WHAT SHOULD I DO IF MY PAYMENT DOESN’T WORK?

First, make sure that your shipping and billing details are correct. If that doesn’t work, try contacting your bank about the payment. If you’re still having an issue, drop us a message and we’ll do our best to help!

SHIPPING

WHERE IN THE WORLD DOES YOUR JEWELRY SHIP TO?
We ship from New York, USA, to all parts of United States of America.
HOW MUCH DOES SHIPPING COST?
And here is a great news! Yo Treasure provides you Free Shipping on all orders.
HOW LONG WILL IT TAKE FOR MY JEWELRY TO ARRIVE?
All shipments are processed within 24 hours of receiving your order. Deliveries may take a total of 5-7 business days.
CAN I TRACK MY JEWELRY'S JOURNEY IN THE MAIL?
Ofcourse, you can! We always send a tracking number via email within 24 hours of your order placement.
CAN I RETURN MY JEWELRY?
Yes! If you’re not 100% satisfied, we want to make things right.
HOW DO I RETURN MY JEWELRY?
It’s very simple! Within 30 days of receiving your product, send us an email saying you’d like a refund. Then, we’ll send you step-by-step instructions for returning your jewelry.
CAN I RETURN MY JEWELRY?
Yes! If you’re not 100% satisfied, we want to make things right.
WHAT MATERIALS DO YOU USE TO CRAFT YOUR JEWELRY?
What metals do you use to craft your jewelry?
WHAT MATERIALS DO YOU USE TO CRAFT YOUR JEWELRY?
What metals do you use to craft your jewelry?
Our jewelry is made from a range of precious metals, including the following: 925 Sterling Silver, Solid Yellow Gold, Solid Rose Gold and 14k Gold Plated which is 925 Sterling Silver plated in 14k Rose and Yellow Gold.
What stones do you offer?
We have an amazing selection of gemstones each with their own magical stories, properties and beauty. We offer a variety of genuine stones: Rainbow Moonstone, Rose Quartz, Labradorite, White Topaz, Turquoise, a range of Raw Cut Crystals, opals and many more. Please refer to the individual product descriptions for more details.
WILL MY RING TARNISH OR TURN MY FINGER GREEN?
Any jewelry made in Sterling Silver and Rose Gold items can tarnish slightly over time, however, for many people, this is outweighed by the beautiful properties of natural metals. This means the finish can potentially leave behind a surface mark on the skin when worn. This coloration easily washes off with warm water and a mild soap.
If you do see a slight blackening in your piece it is nothing to be alarmed about and the ring can easily be brought right back to it's shining self with a jewelry polishing cloth.